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FAQs

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    Our knowledgeable customer service support team is standing by to help connect our customers with the best possible ESL solutions.

    A: We can provide free samples. You only need to pay the freight cost and share your consignee information.

    A: Yes of course. We can customize color, size, logo, package way according to your requirements. If there are new products, as long as you provide samples or drawings, we can design and manufacture new molds for you to produce exactly the same products.

    A: When we receive your after-sales problem, we will immediately test the bulk sample and hold a corresponding meeting to analyze the cause. After finding the problem, we will propose corresponding remedial measures and programs to minimize your loss.

    A: We have own mould department, can customize mold production for you.

    A: We accept TT/VISA/MASTER CARD/e-Checking/Boleto/Credit card/L/C payment terms. We can also accept 50% deposit, 50% balance before shipping if the payment amount more than $5000.

    A: We can provide relevant certificates of raw materials. If you need other certificates, we can also actively cooperate with you.

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